About The Program

Question: Am I eligible for your program?
Answer: We currently work with franchise dealerships. We work with independent dealerships on a case-by-case basis. << Back to Dealer "FAQs"

Question: How do I get signed up?
Answer: Your sales representative will take you through all the steps to become a dealer partner. Once you have confirmation from us that your application process is complete, you can start submitting contracts to us. Please fill out our Request a visit from a Representative form, and you will be contacted promptly.

Please do not submit applications until you have confirmation that your application process is complete. << Back to Dealer "FAQs"

Question: Where can I get payoff information about your vehicles?
Answer: Payoff information for our vehicles is available 24-hours a day from our automated Account Information Line or by clicking this Payoff Link.

Please call our Account Information Line toll-free at 1-888-222-4227. Our automated service system allows you to obtain payoff information; you will need a valid account number and a customer's Social Security number to access the system. Easy to follow instructions are available in English and Spanish. << Back to Dealer "FAQs"

Credit and Underwriting

Question: How fast can I expect an approval on my funding application?
Answer: Most approvals are received within 30 minutes or less. << Back to Dealer "FAQs"

Question: If I send in a complete contract, how long does it take to get purchased?
Answer: We have the ability to purchase your contract within 24-48 hours. It is contingent upon verifications and complete funding packages. << Back to Dealer "FAQs"

Question: What are your underwriting hours?
Answer: We have extended underwriting hours Monday – Friday until 7:30 p.m. (Central Time), Saturdays 10 a.m. to 5 p.m. and most holidays. << Back to Dealer "FAQs"

Question: Do you use credit scores in the application process?
Answer: We use a variety of credit scoring best practices and methodologies to evaluate each application that is submitted. Our financing programs provide a high rate of approvals for all types of non-prime credit situations. << Back to Dealer "FAQs"

Question: How can I be sure I've got everything together when submitting a deal?
Answer: Be sure to work closely with your credit buyer and sales representative on all required paperwork and stips for each deal you submit. It may also be helpful to review our Funding Checklist to ensure you have everything in order. << Back to Dealer "FAQs"

Question: How long, on average, does it take for a deal to be funded?
Answer: We have the capability of funding a deal 24-48 hours after a deal is purchased. The entire deal cycle, however, may take more time -- depending on the accuracy and completeness of deals submitted. The "cleaner" the paperwork, the faster the funding. << Back to Dealer "FAQs"

Question: If I can't reach my buyer via telephone, what is the best way to reach him/her?
Answer: The best way to reach your buyer is to e-mail them with the application ID number and the question you have. You can e-mail most buyers by typing in the buyer's first initial and their last name, followed by "@drivefinancial.com." (Example: jsmith@drivefinancial.com) << Back to Dealer "FAQs"

Question: What is the best way to contact a credit analyst?
Answer: Visit Dealer Contact Information. << Back to Dealer "FAQs"

Funding Programs - One/Complete/Solution

Question: What financing options are available?
Answer: We have multiple tiers of funding options that include financing solutions for customers with all types of non-prime credit -- not only those with the most severely stressed credit histories. We cover the complete spectrum of non-prime auto finance. << Back to Dealer "FAQs"

Question: How is your program and its tiers organized?
Answer: Our funding program is organized into three tiers -- the "One" tier, the "Complete" tier and the "Solution" tier.

The "One" tier represents the upper end of the credit spectrum; the "Complete" tier serves the middle; and the "Solution" tier comprises applicants whose credit portfolio sits toward the bottom of the credit spectrum.

Stips, terms, APRs, discounts, etc. vary by tier. << Back to Dealer "FAQs"

Question: Is your scorecard primarily beacon score driven? What are the approximate beacon scores for each tier?
Answer: Our custom scorecard system is not powered by beacon scores. The scorecard takes into account a number of factors, but beacon scores do not drive the outcome, and credit analysts work each deal individually to determine its appropriate funding tier. << Back to Dealer "FAQs"

Question: What is your participation split?
Answer: Our participation split in the One tier is 50/50. However, the split may vary as deals are finalized. << Back to Dealer "FAQs"

Question: Do you have a look/book?
Answer: Dealers can monitor their deal history for general trends by logging onto our Dealer Extranet. (Your Sales Representative will supply you iwth a login ID and password.) It is important to remember, however, that deal specifics vary from deal to deal. << Back to Dealer "FAQs"

Question: How can I view the status of my deals? How do I get a username and password for the Dealer Extranet?
Answer: You can view your deals by going to this Web site (www.drivefinancial.com), clicking on the "Dealer" link, selecting "Dealer Extranet" and entering your username and password.

To get a username and password for the extranet, simply contact your Area Sales Manager. He/she will be able to get you up and running. << Back to Dealer "FAQs"

Question: What stips do I need for each tier of funding?
Answer: The Funding Checklist highlights the most common stips associated with each tier of funding. Additional information regarding underwriting may be found in the Dealer Resources section of the Dealer Corner on this Web site. << Back to Dealer "FAQs"