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Santander Consumer USA Inc. (aka "Drive") Privacy Policy

Drive® values our customers and respects their rights to privacy regarding the non-public information that we collect and maintain pertaining to our customers and their accounts with Drive.

Collection and Use of Customer Information
We collect, retain and utilize non-public information about our customers (“Customer Information”) to operate our business and to service our customer accounts. We obtain Customer Information from a variety of sources. This includes:

• Information we receive from customers on applications and other forms, such as name, address, employer, Social Security number, assets, income, phone number(s), drivers’ license number and personal references.
• Information about a customer’s transactions with us, our affiliates or others, such as customer account balances, payment histories, parties to transactions, etc.
• Information we receive from consumer reporting agencies, such as a customer’s credit worthiness, credit history, account balances, and account numbers.

Disclosure of Information
We will not sell Customer Information to any outside organizations without a customer’s prior consent. Additionally, we do not disclose Customer Information to any of our related companies or outside organizations other than as permitted by law.

Among our Affiliates
In general, there are two categories of Customer Information. The first category is information about a customer’s history with us, such as identification information, account history and balances, insurance coverage and payment history (which we refer to as “Transaction History”). The second category of information is data we receive from other sources, including information typically found in a credit report (which we refer to as “Third Party Data”). We may share a customer’s Transaction History with companies that are related to use by common ownership or control. We do not share Third Party Data with such companies.

With Other Third Parties
In addition, to service our customers’ accounts, we may share Customer Information with other non-affiliated third parties that provide services including, but not limited to, collections, invoicing and customer service, and as otherwise permitted by law.

Protection of Information
We maintain appropriate procedures to protect the security of Customer Information. Our employees receive training regarding the importance of confidentiality and customer privacy. We restrict access to Customer Information to those employees who have a legitimate business purpose for doing so. We maintain physical, electronic, and procedural safeguards that comply with Federal standards to guard Customer Information. Even if a customer decides to their account(s) and/or repay their obligation(s) or otherwise become an inactive customer, and Customer Information we remain subject to the practices described in this Privacy Policy.